How to change your password on Carrier SSO?

If you’ve forgotten your network password, you can easily reset it using Self-Service Password Reset (SSPR).

To use SSPR, make sure you’ve set up Multi-Factor Authentication (MFA) first.

With SSPR, you can securely reset your own network password—helping you regain access quickly while reducing calls to the Service Desk!

HOW TO RESET YOUR PASSWORD?

Here’s how!

• On any mobile device, (tablet, laptop, mobile phone, etc.) go to https://passwordreset.carrier.com
  

• Input your username, and then click Next to proceed.
  

• Choose your preferred authentication method to proceed with the password reset.
  

• Using your mobile device, open the Okta Verify app or tap the Okta notification. Next, select the number shown on the SSPR screen in the app to verify.
  

• Enter and verify your new password, ensuring it complies with the listed password complexity requirements. Then click “Reset Password”.
  
  Great job! Your password has been successfully reset!